Frequently Asked Questions
Everything you need to know about your Fleshjack experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging with all tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, ethically sourced fabrics and partner with manufacturers who adhere to fair labor practices and environmental standards.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our chart, as sizing can vary between different cuts and styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Will I receive a tracking number for my shipment?
Absolutely. Once your order is processed and dispatched from our warehouse, you will receive an automated email containing your tracking number and a link to follow its progress.